At Happy Tails at Jasmine Cottage, we understand that leaving your dog in someone else’s care is a big decision, which is why our boarding process is built around trust, patience, and your dog’s wellbeing. From the very first interaction, we focus on creating a calm and welcoming experience that helps dogs feel safe, relaxed, and confident in a new environment. We take the time to understand each dog as an individual, including their personality, routines, preferences, and any specific needs they may have.

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Our approach is intentionally gentle and unhurried, allowing dogs to become familiar with us and their surroundings at a pace that suits them. By gradually building familiarity and comfort, we help reduce stress and anxiety, setting the foundation for a positive and enjoyable stay. This careful onboarding also allows us to maintain a peaceful, well-balanced environment, ensuring that every dog receives the attention and care they deserve.

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By prioritising preparation and personalised care, we are able to offer a home-style boarding experience where dogs can truly settle in, rather than simply cope. This thoughtful process gives owners peace of mind, knowing their dog is not only safe, but happy, comfortable, and well cared for throughout their time with us.